Our jewellery is crafted using high-quality materials, All our American diamond jewellery pieces have brass as the base material. For Kundan , the base material is copper. For pearl jewellery pieces we use fresh water pearls and semi precious stones. Also our American diamond stones and Kundan stones are high quality.

While we strive to use materials that are gentle on the skin, some people may still experience sensitivity. Please check the product details for specific material information if you have sensitive skin.

You can place an order directly through our website. Simply select your desired items, add them to your cart, and proceed to checkout.

Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take 5-7 business days.

We do not offer returns and exchanges . We provide returns only if the product is damaged or a wrong product is sent .The return will not be accepted if the tag is removed. Please refer to our Return Policy page for more details.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the courier’s website.

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or refund as per our policy.

If you need to cancel or modify your order, please contact us within 6 hours . Once an order has been processed or shipped, we may not be able to make changes.

You can reach our customer service team via email at (support@riwayatjewels.com) through our website’s contact form, or by phone at (9266144188) We aim to respond to all inquiries within 24 hours.